Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@ecchiexpress.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items returned will not be accepted for refund unless your refund request has been accepted.

You can always contact us for any return questions at support@ecchiexpress.com.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.